While I spend much of my time meeting with constituents, working on legislation, and voting for you in Washington, my office and I are also here to serve you by working on your behalf with federal agencies.

This is one of the most important parts of my job as your representative, and I have found many people don’t realize some of the different ways my office can help constituents. 

With Christmas approaching and so many folks getting ready to travel, I’ve had a lot of calls lately from constituents realizing they have an expired passport. If your passport expires soon and you plan to travel internationally this year, now is a good time to book an appointment to renew. If you have any trouble at all getting an appointment booked, my office will gladly help you speed up this process. 

Since I took office, my office has solved over 2,000 constituent service cases, including over a hundred cases recovering taxpayer money from the IRS, nominating young people to attend one of our nation’s service academies, assisting small businesses administration cases, helping countless folks with FEMA relief, expediting numerous passport renewals, and over 100 cases with the Department of Veterans Affairs ensuring our veterans are getting the full benefits they deserve.

Recently, I had the opportunity to present Sgt. Charles Wilson with a Bronze Star Medal that he earned over 50 years ago in Vietnam and never received. His family reached out to my staff, and we were able to locate the award and get it to him. It’s people like him that have built this country, that have protected this country, and it’s an honor to be able to give him credit for his service.

These are just a few different ways my office can work on your behalf with a federal agency, and we’ve got a great team of folks who are always ready to help where we can. Serving the people of south Alabama is the honor of a lifetime, and my staff and I work tirelessly to ensure the government works for you, instead of the other way around. 

If we can ever be of service to you, please do not hesitate to reach out to us. You can do this either by visiting my website and selecting from the drop-down menu titled “Services,” or you can call my office during normal business hours at 202-225-4931.

Jerry Carl represents Alabama’s First Congressional District. He lives in Mobile with his wife Tina.