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2 years ago

“The end of teller lines? The future of banking is coming to Alabama”

Universal bankers are a key element to Regions Banks' bank branch of the future. (contributed)
Universal bankers are a key element to Regions Banks’ bank branch of the future. (contributed)

Regions Bank on Thursday formally unveiled the company’s most modern branch location in metro Birmingham to date.

“In many ways, this location represents the future of branch banking,” said Brandon Greve, Consumer Banking Executive for Regions. “Regions is making a visit to the bank more convenient and more meaningful. We’re doing this by helping customers develop plans to reach their long-term financial goals. And we’re offering new technology so when a customer needs quick, efficient service early in the morning, in the evening, or even on Saturday or Sunday, this branch has what that customer needs.”

Regions Bank, Trussville Chamber of Commerce and Trussville city officials cut the ribbon on the new Regions Bank branch in downtown Trussville. (contributed)
Regions Bank, Trussville Chamber of Commerce and Trussville city officials cut the ribbon on the new Regions Bank branch in downtown Trussville. (contributed)

The open design of the branch at 193 Main Street in Trussville does not include a traditional teller line.

Instead, customers are welcomed directly by Regions’ universal bankers. Universal bankers are professionals who meet a wide range of branch banking needs. If a customer is looking to open an account or conduct a transaction, a universal banker can help. If a customer is looking for a more in-depth conversation about creating a savings plan, developing a personal budget or building a roadmap to reach future goals, a universal banker is equipped to help meet those needs as well.

The branch becomes the latest in Regions’ network to offer Regions Video Banking. The video banking ATM in Trussville connects customers with a Regions video banker via live, two-way video. Along with processing most teller transactions, Regions video bankers can help customers with account maintenance and general inquiries.

Regions video bankers offer live, personalized service through two-way video during extended hours on weekdays, Saturdays, Sundays and holidays. (contributed)
Regions video bankers offer live, personalized service through two-way video during extended hours on weekdays, Saturdays, Sundays and holidays. (contributed)

Regions video bankers are available during extended hours on weekdays (7 a.m.-8 p.m.). They are also available on Saturdays (8 a.m.-5 p.m.), Sundays (11 a.m.-5 p.m.) and most holidays.

The video banking ATM in Trussville is located in a secure, 24-hour vestibule at the front of the branch. Customers can access the vestibule after branch hours by swiping their debit card to enter. Non-Regions customers can also access the vestibule by swiping their own magnetic-strip card to take advantage of standard ATM features.

The Trussville branch also offers a Regions DepositSmart ATM. In addition to dispensing cash, DepositSmart ATMs can accept deposits and cash checks for customers at any time, day or night. A drive-up ATM is now included at the facility, rather than the walk-up ATM that was previously offered at the downtown Trussville branch.

“Certainly, we see increasing demand for mobile and online banking channels, and Regions continues to invest in digital banking. However, we also find that the same customer who uses online and mobile banking often uses multiple banking channels, including branch locations,” Greve said. “This branch is designed for them. It’s designed for anyone who values both modern technology and personal service. This location is the latest example of how, now, more than ever, Regions is here to serve customers when, where and how they want to be served.”

Instead of teller lines, the new Regions branch offers all banking services through universal bankers. (contributed)
Instead of teller lines, the new Regions branch offers all banking services through universal bankers. (contributed)

Regions Universal Banking, combined with Regions Video Banking in the same facility, were first unveiled to the local market in fall 2014, when Regions opened its extensively renovated UAB branch in Birmingham. Over time, evolving technology, a consistent focus on improving the customer experience and feedback from consumers have combined to form the design seen in the new downtown Trussville location.

2 hours ago

A second former Prattville police officer sentenced for theft

Alabama Attorney General Steve Marshall on Friday announced that former Prattville police officer John Wayne McDaniel Jr. has been sentenced for conspiracy to commit burglary, third-degree theft, second-degree theft of prescription medicine and criminal impersonation of a police officer.

McDaniel was sentenced in Autauga County Circuit Court to ten years for each count, with the sentences being split for him to serve three years in community corrections rather than prison. The sentences will run concurrently.

“It is always serious and a sad betrayal of the public’s trust when a law enforcement officer breaks the law he has sworn to uphold,” said Marshall.

He continued, “In this case, the court considered that McDaniel acknowledged his wrongdoing, cooperated in the investigation, and assisted with information for the prosecution of others in related crimes. His sentence takes this into account, yet imposes strong controls to invoke his prison sentence if he fails to abide by the strict standards of the community corrections program.”

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In the community corrections program, defendants may serve their time outside of prison or jail but are held to stringent conditions and supervision, and upon any failure to comply are subject to immediately being sent to jail or prison.

McDaniel’s cooperation was an integral factor in the successful prosecution of another former Prattville police officer, Leon Todd Townson, who was sentenced on Monday to serve ten years in prison for first-degree insurance fraud and conspiracy to commit first-degree burglary and and three years for third-degree burglary. Townson’s sentences run concurrently.

McDaniel and Townson were both originally charged with breaking into a home in 2015, and Townson was also charged in 2017 with defrauding an insurance agency by filing a claim worth $190,000 using false information.

Marshall commended Assistant Attorney General John Kachelman of the office’s Criminal Trials Division for his exemplary work in bringing these cases to a successful conclusion. The Attorney General also applauded Special Agents of his Investigations Division and thanked the Prattville Police Department for their crucial role in the investigation and prosecution of the two cases.

Sean Ross is a staff writer for Yellowhammer News. You can follow him on Twitter @sean_yhn

3 hours ago

77-year-old identical twin sisters ‘serving up smiles’ at Alabama McDonald’s

A pair of 77-year-old identical twin sisters working at a Shelby County McDonald’s restaurant has customers saying, “I’m lovin’ it.”

Maryann Byrne and Alice Moore, the twins, are so popular that a customer called WBRC urging them to do a story about the sisters, who work at the location on Valleydale Road and the corner of Caldwell Mill Road.

Byrne and Moore do every task – from taking customers’ orders, to preparing food and pouring piping-hot cups of coffee – with genuine smiles that are contagious to co-workers and customers alike.

“Those two ladies are a breath of fresh air for all the people who come in here,” customer Rod Peeks told WBRC. “They’re just amazing.”

The sisters say it all comes down to them loving to serve others and caring about the people they interact with.

“The customers are gorgeous, they really are,” said Byrne. “They’re like your family members.”

“We like to make people happy. We like to please people. God made them and we need to please them,” added Moore.

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The story gets even better. The sisters get to work with another family member, as Moore’s daughter is the general manager of the restaurant.

“They’re my superstars and I love them to pieces. Please come in and see them,” Barbara Gibbs said about her mom and aunt.

Byrne calls her sister “the twin queen,” because Moore has a set of twins and her daughter Maria, the manager, gave birth to twin boys.

Watch the entire story below:

WBRC FOX6 News – Birmingham, AL

Sean Ross is a staff writer for Yellowhammer News. You can follow him on Twitter @sean_yhn

3 hours ago

Jefferson State Community College gets grant to improve biomedical training program

Gov. Kay Ivey has awarded Jefferson State Community College $220,817 to upgrade a program that trains students for jobs in the medical industry.

The grant, provided to the state by the Appalachian Regional Commission, will be used to purchase equipment, furniture and supplies to upgrade classroom and laboratory space for the college’s biomedical training program. The program trains students as biomedical equipment technicians in both manufacturing and healthcare.

“My administration has championed job growth in Alabama, and programs like this ensure that our workforce is trained and ready for those jobs,” Ivey said in a press release. “I am pleased that this ARC funding is helping to provide better opportunities for Alabama workers.”

Thirty-seven Alabama counties are members of the Appalachian Regional Commission and eligible for grant funds.

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4 hours ago

Congratulations to all of Alabama’s Congressional delegation on their re-elections

[WRITER’S NOTE: Before I get started, let me just short-circuit 90 percent of the response to what I am about to say is going to get: No, fivethirtyeight.com was not totally wrong about the presidential election. They said Hillary Clinton was going to win the popular vote, and she did.

If you are an elected Congressman from Alabama, you are good to go in November, according to FiveThirtyEight.

The least likely winner is Congresswoman Martha Roby, who is still expected to brutalize her opponent.

This should surprise absolutely no one. Alabama is still a red state. The only blue district in the state is a gerrymandered mess that includes Birmingham and Montgomery, so Rep. Terri Sewell (D-Birmingham) didn’t even draw an opponent.

The bigger story from fivethirtyeight.com is that their analysis shows two things:

1. Republicans are projected to lose, but it’s not impossible (this is better than the chance they gave Trump)

2. There are far more Solid D (188) seats than Solid R (146) seats, that means more seats for Republicans to defend, and that means less money for each one.

This could be a tough year for Republicans, but all is not lost yet.

@TheDaleJackson is a contributing writer to Yellowhammer News and hosts a conservative talk show  from 7-11 am weekdays on WVNN

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5 hours ago

See where Alabama schools rank in Princeton Review’s list of best colleges

The Princeton Review has released their trademark list of the “Best 384 Colleges” for 2019 and three Alabama schools made the cut.

To compile their latest edition, which is the 27th annual, the Princeton Review interviewed 138,000 students and examined the relevant data on the nation’s colleges.

See which Alabama institutions are on the list, and why, below:

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(Note that the following sub-rankings are only done for top 20 schools in each category)

Auburn University

Best Athletic Facilities – #2
Future Rotarians and DAR – #14
Happiest Students – #19
Students Pack the Stadiums – #5
Their Students Love These Colleges – #18
Town-Gown Relations are Great – #7

Academics, on a scale of 1-99: 75

Read more about Auburn’s inclusion here.

The University of Alabama

Best Athletic Facilities – #1
Best College Dorms – #13
Best-Run Colleges – #11
Lots of Greek Life – #5
Most Active Student Governments – #8

Academics, on a scale of 1-99: 77

Read more about UA’s inclusion here.

The University of Alabama at Birmingham

UAB’s post-graduate programs really push it over the top as a premier high-education institution.

The Princeton Review highlighted UAB by saying, “At the University of Alabama at Birmingham, professors and administrators ‘care about you.'” They also boast a relatively low student-to-faculty ratio.

Academics, on a scale of 1-99: 67

Read more about UAB’s inclusion here.

Sean Ross is a staff writer for Yellowhammer News. You can follow him on Twitter @sean_yhn