Alabama Department of Labor Secretary Fitzgerald Washington on Thursday announced that the department has launched an online tool to enable Alabamians to track the status of their unemployment claim.
The tool also provides information telling claimants what their next steps are and what to expect. Claimants will need their login information (SSN and pin) to access the tool.
The following information is included in the new tool, according to a release from the department:
• What is My Claim Status? Tells you whether there is a claim in the system and whether it is eligible for benefits. Allows you to find out if there are any issues stopping payment.
• What Happens Next? Tells you exactly what you need to do to move your claim or payment to the next step.
• When Will I Get Paid? Tells you how much you are entitled to each week. Tells you when your next payment will be made and when you can expect to see it in your bank account.
• What Have I Already Been Paid? Shows you each of the payments that have already been paid, when the payments were made, and whether there were any deductions.
• I need to reset my PIN: A link will allow you to reset your pin without assistance from ADOL staff.
The release of the tracking tool came the same day that the department announced the official count of initial unemployment claims made last week. In the four-week period from March 15 — April 11, nearly 300,000 Alabamians filed an initial unemployment claim. Most of these initial claims have been reported as related to the coronavirus (COVID-19) pandemic.
“We have been working constantly to come up with innovative ways to help Alabamians get the answers they need during this period of uncertainty,” stated Washington. “We hope that this tool will help people find the information they need without them having to spend hours trying to contact us. We continue to urge patience as we are dealing with record numbers of unemployment compensation claims.”
Claimants can access the tool here.
Sean Ross is the editor of Yellowhammer News. You can follow him on Twitter @sean_yhn
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